Jon Neseth
About Jon Neseth
Jon Neseth is a Customer Support Program Manager at Flexport in Chicago, Illinois, with extensive experience in B2B SaaS and B2C Fintech settings.
Current Position at Flexport
Jon Neseth currently holds the role of Customer Support Program Manager at Flexport, based in Chicago, Illinois, United States. In this capacity, he is responsible for overseeing customer support initiatives, likely involving program development and management to ensure customer satisfaction and operational efficiency.
Mentor at First Round Fast Track
In addition to his role at Flexport, Jon Neseth serves as a Mentor for Sales at First Round Fast Track. Through this position, he provides guidance and industry insights, likely leveraging his extensive experience in sales and customer support to mentor aspiring professionals.
Previous Experience at Alt
From 2021 to 2023, Jon Neseth worked at Alt as Manager of CX & Operations in Chicago, Illinois. His responsibilities likely included managing the customer experience and operational processes, focusing on delivering measurable improvements and enhancing client satisfaction.
Professional Background
Jon Neseth has accumulated extensive experience in the fields of B2B SaaS and B2C Fintech, specializing in customer experience enhancement. His roles have spanned account executive positions and leadership positions such as SDR Team Lead and Manager of CX & Operations. His background reflects a strong emphasis on operations, program management, client success, and team leadership.
Education at Penn State University
Jon Neseth earned both a B.S. in Economics and a B.A. in Advertising/Public Relations from Penn State University. His educational background has provided him with a strong foundation in analytical skills and strategic communication, essential for his roles in customer support and program management.
Additional Past Roles
Jon Neseth's previous roles include working as an Account Executive at 4Degrees and Branch, and as SDR Team Lead at Branch. He also served as an App Ambassador at Hatch Apps and a Communications Intern with Libraries Across Africa. These positions provided him with diverse experiences in sales, team leadership, and communications.