Julia Chen
About Julia Chen
Julia Chen is the Senior Manager of Client Solutions at Flexport in Shenzhen, China. She has extensive experience in logistics and supply chain management, having previously worked at APL Logistics and Tsingtao Brewery Co., Ltd.
Title
Julia Chen holds the position of Senior Manager, Client Solutions at Flexport. She is currently based in Shenzhen, Guangdong, China.
Education and Expertise
Julia Chen earned her Master's degree in International Master of Business Administration (IMBA) from Sun Yat-sen University, where she studied from 2013 to 2016. Prior to this, she obtained her Bachelor's degree in Logistics, Materials, and Supply Chain Management from Beijing Materials Institute, where she studied from 1995 to 1999. Julia's expertise includes customs regulation and customs declaration processes in China.
Background
Julia Chen has a diverse background in the logistics and supply chain industry. She worked at APL Logistics as a Service Quality Manager from 2001 to 2019, a role she held for 18 years in Hong Kong. Before APL, she was a Logistics Analyst at Tsingtao Brewery Co., Ltd from 1999 to 2001. During her career, she has led various teams, including the NVOCC team, Dell team, and Leapfrog team, as an account supervisor between 2003 and 2006.
Responsibilities at Flexport
In her role at Flexport, Julia Chen is responsible for multiple critical tasks. She trains new staff to ensure that they can perform their jobs smoothly and independently. Additionally, she communicates with overseas pricing teams to confirm rates and carriers and monitors daily exception reports to ensure the timeliness and accuracy of operations.