Ken Fong
About Ken Fong
Company
Ken Fong currently works at Flexport as the Senior Director of Accounts and General Manager for Hong Kong. He is based in Hong Kong, Hong Kong SAR and plays a critical role in managing global accounts and local operations. Prior to joining Flexport, he held managerial roles at Expeditors International and served in the United States Marine Corps. His extensive experience in headcount planning and sales initiatives contributes to his current responsibilities.
Title and Responsibilities
Ken Fong holds the title of Senior Director of Accounts and General Manager for Hong Kong at Flexport. In this role, he is responsible for driving the growth of Flexport Asia’s Global Key Accounts. His duties include managing a portfolio of global clients, refining the go-to-market strategy, and balancing global and local best practices. Additionally, he focuses on delivering maximum value to customers, carriers, and regulators.
Background and Career
Ken Fong's career began in the United States Marine Corps, where he served as a Battalion Embarkation Chief from 2000 to 2007. He then transitioned to Expeditors International, working as a Transition and Implementation Manager from 2010 to 2016 in San Francisco. His career at Flexport involves significant contributions to sales initiatives, headcount planning, and team management.
Education and Expertise
Ken Fong studied Political Science and Government at San Francisco State University, earning a Bachelor of Arts (B.A.) degree. His academic background provides him with a deep understanding of governmental processes and political structures. This knowledge complements his professional expertise in managing complex client portfolios and implementing sales strategies.
Leadership and Team Development
At Flexport, Ken Fong fosters a culture of empowerment, inclusiveness, and operational agility. He is responsible for hiring, training, and career development of his team, cultivating a high-performance environment. Ken plays an instrumental role in implementing company culture values at the Hong Kong office, which is home to 160 employees and expanding.