Kevin Ernst, Cscp

Kevin Ernst, Cscp

Program Manager Order Management, Visibility Onboarding And Customer Success @ Flexport

About Kevin Ernst, Cscp

Kevin Ernst is a Program Manager at Flexport, specializing in Order Management, Visibility Onboarding, and Customer Success.

Company

Kevin Ernst currently works at Flexport, a global logistics company, where he holds the position of Program Manager overseeing Order Management, Visibility Onboarding, and Customer Success. Flexport focuses on simplifying international shipping complexities through technology-driven solutions.

Title

Kevin Ernst serves as Program Manager encompassing Order Management, Visibility Onboarding, and Customer Success. His role involves leadership in developing and optimizing processes, managing cross-functional projects, and ensuring customer satisfaction with Flexport’s products.

Education and Expertise

Kevin Ernst studied at Penn State University, achieving a Bachelor's degree in Supply Chain Management and Information Systems. His academic background provides a strong foundation in logistics, order management, and information systems, which supports his current role at Flexport.

Background

Kevin Ernst has held various positions in supply chain management across different companies. He worked at Flexport as Senior Client Solutions Associate and Client Solutions Associate, and previously at Boeing as a Supply Chain Specialist. Additionally, he had internships at Virgin Orbit and Elkay Manufacturing. This diverse experience has equipped him with a broad understanding of supply chain dynamics.

Achievements

Kevin Ernst developed a clear product roadmap to guide development efforts for Flexport's Order Management product. He designed and optimized the onboarding process to standardize and increase throughput of new customers. He manages over 10 concurrent complex projects and provides technical and functional consultation to customers, enhancing satisfaction and product coherence.

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