Lily Chan

Lily Chan

Client Solutions Manager @ Flexport

About Lily Chan

Lily Chan is a Client Solutions Manager at Flexport in Hong Kong SAR with over a decade of experience in the logistics and supply chain industry.

Professional Experience at Flexport

Lily Chan serves as the Client Solutions Manager at Flexport in Hong Kong SAR. She joined the company in September 2019 and brings over a decade of experience in logistics and supply chain to her role. Her current position involves creating tailored solutions to meet the specific needs of clients, leveraging her extensive background in business strategy and development.

Previous Roles in Logistics and Supply Chain

Prior to her current role at Flexport, Lily Chan has held several managerial positions in the logistics and supply chain industry in Hong Kong SAR. She worked at Cypres Trading Limited as Senior Manager for Business Strategy and Development from 2018 to 2019. Before that, she was a Project Manager at Hutchison Logistics from 2016 to 2018 and an Assistant Account Manager for Global Account Management at Cargo Services Far East from 2014 to 2016. She also worked at Toll Group as Regional Airfreight Officer for the Asia Region from 2012 to 2014, and earlier in her career, she was an Assistant to the Assistant General Manager at Kuehne+Nagel from 2008 to 2012.

Education and Academic Background

Lily Chan holds a Bachelor of Business Administration (BBA) in International Shipping and Transport Logistics from The Hong Kong Polytechnic University. She completed her degree between 2005 and 2008. Her academic background in business administration and logistics provides a strong foundation for her extensive career in the logistics and supply chain industry.

Specialization in Business Strategy and Development

Lily Chan has a solid background in business strategy and development, showcased through her role as Senior Manager at Cypres Trading Limited. Her expertise in this area involves developing and implementing strategic initiatives to drive business growth and improve operational efficiency. This specialization complements her current responsibilities at Flexport, where she designs customized solutions for clients.

Expertise in Airfreight and Global Account Management

Throughout her career, Lily Chan has gained significant experience in both airfreight and global account management. Her role as Regional Airfreight Officer at Toll Group and Assistant Account Manager at Cargo Services Far East involved managing complex logistics operations and maintaining key client relationships. This expertise is instrumental in her current position, where she ensures client satisfaction through efficient and effective solutions.

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