Louise Yi Luo
About Louise Yi Luo
Louise Yi Luo is a Senior Program Manager, Operational Excellence at Flexport in Hong Kong SAR, with extensive experience in driving operational excellence and digital product development across various industries.
Company
Louise Yi Luo currently works at Flexport, located in Hong Kong SAR, where she holds the position of Senior Program Manager, Operational Excellence.
Title
Louise Yi Luo holds the title of Senior Program Manager, Operational Excellence. She is primarily responsible for managing portfolios of programs and projects aimed at transforming Go-to-Market and Supply Chain Operations functions.
Education and Expertise
Louise Yi Luo has attained a Master of Business Administration (MBA) from Warwick Business School, University of Warwick. She also completed the Swire Accounting & Control Finance Program and the Swire Management Program at INSEAD. Furthermore, she was part of an exchange program at The Chinese University of Hong Kong, majoring in Mass Communications and minoring in Marketing. She holds a Bachelor of Arts in Broadcast Journalism from Fudan University.
Background
Louise Yi Luo's career spans multiple key roles across renowned organizations. She served at Neo Derm as part of the Project Management Office/CEO Office, Asia Miles as Strategy and Business Improvement Head, and Cathay Pacific Airways as Revenue Manager - Operations. She also held the position of Deputy General Manager - Sales and Marketing at Air China Cargo and participated in the Leadership Development Program at John Swire & Sons (H.K.) Ltd. In her earlier career, she was a Management Trainee at Cathay Pacific Airways.
Achievements
In her career, Louise Yi Luo has played pivotal roles in implementing digital transformation initiatives in eCommerce and loyalty programs, significantly enhancing customer engagement and operational efficiency. With a strong emphasis on strategic and operational planning, she has consistently driven projects that have outperformed business goals. Additionally, she has strengthened partnerships, developed new business opportunities, and motivated cross-functional teams to achieve remarkable results.