Marsha Chan
About Marsha Chan
Marsha Chan is a Staff Product Designer at Flexport in Toronto, Ontario, Canada, with a diverse background in UX and product design, including previous roles at Shopify, Deliverr Inc., and NLogic Canada.
Current Role at Flexport
Marsha Chan is currently employed as a Staff Product Designer at Flexport, operating out of Toronto, Ontario, Canada. Her role involves leveraging her extensive design expertise to enhance user experience and contribute to the company's logistical solutions. Her work here builds on a rich background in product design and UX across various tech and ecommerce platforms.
Previous Experience at Shopify
Before joining Flexport, Marsha Chan held multiple roles at Shopify. She served as a Staff Product Designer for 8 months and as a Senior Product Designer for 3 months in 2022. At Shopify, she was involved in creating and improving user interfaces and experiences for the company's e-commerce solutions, contributing significantly to Shopify’s design and user-centered approaches.
Educational Background
Marsha Chan holds a Master's Degree in Digital Experience Innovation from the University of Waterloo Stratford School of Interaction Design and Business, attained in 2016. She also has a Bachelor's degree in Biotechnology/Economics from the University of Waterloo, completed in 2015. This unique combination of technical and business education underpins her systematic approach to innovative design solutions.
Certifications and Design Methodologies
Marsha is certified in UX by the Nielsen Norman Group, an esteemed credential in user experience design. She practices User-Centered Design, Design Thinking, and Lean UX methodologies in her projects. These techniques focus on understanding user needs, iterative testing, and ensuring efficient and effective design processes.
Skills and Software Proficiency
Marsha Chan is proficient in a variety of wireframing and prototyping software tools, essential for modern product design. Her skill set includes the ability to create detailed and functional prototypes that translate user needs into tangible design outcomes, supporting her work across multiple high-profile tech companies.