Mercedes Brown
About Mercedes Brown
Mercedes Brown is a Capital Operations Analyst at Flexport in Atlanta, Georgia, with a background in data analysis and human resources.
Current Role at Flexport
Mercedes Brown serves as a Capital Operations Analyst at Flexport in Atlanta, Georgia. In this role, she liaises with multiple departments such as Finance, Legal, Compliance, Product, Sales, and Client Solutions to gather feedback and implement process improvements. She focuses on setting high standards for operational excellence and exceptional client satisfaction. Additionally, she handles daily operational duties such as collecting and approving loans.
Previous Experience at Flexport
Prior to her current role, Mercedes Brown was a Data Analyst at Flexport from 2019 to 2020, based in Atlanta, Georgia. In this capacity, she was involved in developing a roadmap of improvement projects, including operationalizing new products. She leveraged her analytical skills to monitor production metrics daily, ensuring team members adhered to service levels and process conformance.
Human Resources Experience at Carters Inc.
Mercedes Brown worked as a Temporary Human Resources Assistant at Carters Inc. from 2018 to 2019 for 9 months in the Greater Atlanta Area. While at Carters Inc., she gained valuable experience in human resources, helping to streamline HR processes and providing support to the HR team.
Administrative Role at Georgia State University
Mercedes Brown's early career included a role as an Office Assistant at Georgia State University from 2016 to 2018. During her two years in this position, she performed a variety of administrative tasks, providing support to the university's administrative operations.
Educational Background
Mercedes Brown studied at Georgia State University, specifically at the J. Mack Robinson College of Business. She achieved a Bachelor of Business Administration (B.B.A.) in Business Administration and Management, General, completing her studies over four years from 2014 to 2018.