Michael Messbauer
About Michael Messbauer
Michael Messbauer is a Customer Service and Support Specialist at Flexport, with extensive experience in ecommerce and customer support roles.
Current Role at Flexport
Michael Messbauer currently works as a Customer Service and Support Specialist at Flexport. In this role, he performs daily audits of warehouse receiving data to ensure accurate system mapping. He also establishes temporary workflows to facilitate interdepartmental collaboration during acquisition delays.
Previous Experience at Shopify
Before joining Flexport, Michael worked at Shopify as a Seller Support Coordinator. During his 11-month tenure from 2022 to 2023, he seamlessly transitioned responsibilities through the acquisition process, providing continuous support to sellers.
Employment at Deliverr Inc.
Michael currently serves as a Seller Support Coordinator at Deliverr Inc. In this position, he actively participates in the entrepreneurial journeys of clients, offering assistance to their businesses at every step. His dedication helps enable economic opportunities through e-commerce.
Previous Roles at Social Security Administration
From 2020 to 2021, Michael worked as a Customer Service Representative at the Social Security Administration for 8 months. His responsibilities included addressing customer inquiries and assisting with social security services.
Background in Customer Support Engineering at EasyPost
Michael served as a Senior Support Engineer at EasyPost for two years, from 2018 to 2020, in Allentown, Pennsylvania. His role focused on providing technical support and ensuring customer satisfaction.
Roles in H & R Block
Michael's extensive tenure at H & R Block encompassed a variety of roles from 2009 to 2019. He began as a Client Service Professional and later held positions as a Tax Professional, Assistant Manager, and Office Manager. His various roles included managing office operations, assisting with tax preparations, and overseeing client services.
Early Career at Redners
Michael's early career involved working as a Grocery Clerk at Redners from 2005 to 2009 in Allentown, Pennsylvania Area. During this period, he gained valuable customer service experience and learned the intricacies of retail operations.
Educational Background at Lehigh Carbon Community College
Michael Messbauer studied at Lehigh Carbon Community College. His educational background has laid the foundation for his career in customer service and support, equipping him with essential skills and knowledge.