Monte J.
About Monte J.
Monte J. is a Senior IT Engineer at Flexport, with a background in IT operations and leadership roles at various companies.
Senior IT Engineer at Flexport
Monte J. works as a Senior IT Engineer at Flexport. Leading a team of IT Support Engineers, Monte focuses on mentoring and professional development. He collaborates with internal Atlanta clients, assessing their IT infrastructure and offering strategic recommendations. As a lead technical contact for the Atlanta warehouses, Monte handles escalations from junior support staff and assists in resolving critical incidents. Additionally, he oversees IT projects including system upgrades, migrations, and deployments, ensuring their successful completion.
Previous Role at Posit PBC
Monte J. served as a Senior IT Operations Engineer at Posit PBC from 2020 to 2023. During his three-year tenure, he was responsible for various IT operations, contributing to the company's technology infrastructure and support. His role involved addressing complex technical issues and ensuring smooth IT operations within the organization.
Co-Founder and Executive Director at Reflect Media, LLC
Monte J. co-founded Reflect Media, LLC and served as its Executive Director from 2018 to 2023. Over five years, he played a pivotal role in the strategic direction of the company, overseeing operations and contributing to its growth and development. His entrepreneurial endeavors helped establish the company's presence in the media landscape.
Experience at Newmind Group, Inc.
From 2016 to 2020, Monte J. worked at Newmind Group, Inc. as a Happiness/IT Engineer. During his four-year tenure, he focused on enhancing the IT experience for users, resolving technical issues, and ensuring customer satisfaction. His role required a combination of technical expertise and excellent customer service skills.
Educational Background
Monte J. holds a Bachelor of Arts degree from Alma College. While studying there, he also gained practical experience working as a Computer Consultant/IT Assistant from 2011 to 2013. His academic background and early professional experience laid the foundation for his career in IT engineering and operations.