Natalie Rendon
About Natalie Rendon
Natalie Rendon is a Global Trade Coordinator at Flexport in Atlanta, Georgia, with extensive experience in customer service and logistics.
Global Trade Coordinator at Flexport
Natalie Rendon currently serves as the Global Trade Coordinator at Flexport, based in Atlanta, Georgia, United States. In this role, she is responsible for overseeing global trade operations, ensuring smooth logistical processes, and maintaining high levels of customer satisfaction. Natalie has developed and maintained strong relationships with key stakeholders, including customers, staff, and executive personnel. She is recognized for her exceptional team leadership and her ability to inspire team members to achieve their best performance. She has also implemented new processes that significantly improved customer satisfaction and operational efficiency at Flexport.
Previous Roles in Logistics and Customer Service
Before joining Flexport, Natalie Rendon worked at Hapag-Lloyd AG as a Logistics Coordinator (Ocean Export) from 2019 to 2021 in Peachtree Corners, Georgia. Here, she oversaw ocean export logistics, working diligently to ensure timely delivery of goods. Prior to that, she was the Customer Service Dispatcher Manager at Unlockit, Inc. from 2018 to 2019 in Roswell, Georgia. In this role, Natalie managed customer service operations, focusing on dispatch and ensuring customer issues were promptly addressed.
Experience in Diverse Roles
Natalie Rendon has held various roles that highlight her versatility and dedication to customer service. She worked as a Service Department Production Assistant at Builder Specialties, INC. from 2017 to 2018 in Norcross, GA, and as an Office Coordinator at Holistic Health Center, P.C. from 2015 to 2017 in Alpharetta, GA. In these jobs, she was involved in day-to-day operational tasks, office coordination, and customer interactions. Natalie also worked at Target as a Team Member/Guest Service from 2013 to 2014 and at Jamba Juice as a Shift Manager from 2010 to 2012, where she honed her skills in customer service and team management.
Educational Background
Natalie Rendon attended Georgia State University, where she studied Hospitality Administration/Management and earned a Bachelor of Business Administration (BBA). She completed her degree program from 2014 to 2018, gaining a solid foundation in business and management principles. Prior to her university education, Natalie graduated from Dwight Morrow High School with a High School Diploma. Her academic background has provided her with the theoretical knowledge and practical skills necessary for her various professional roles.
Professional Skills and Experience
Natalie Rendon possesses over 7 years of experience in customer service across multiple business operations. Known for driving performance improvements, she consistently strives to exceed customer expectations. Throughout her career, Natalie has demonstrated a strong commitment to enhancing operational efficiency and overcoming challenges to advance business objectives. Her ability to develop and maintain strong relationships with stakeholders, combined with her recognized team leadership skills, makes her a valuable asset to any organization.