Neel Jones Shah
About Neel Jones Shah
Neel Jones Shah is the EVP, Global Key Accounts and Chief Customer Officer at Flexport, with extensive experience in the logistics industry and a strong background in finance and marketing.
Company
Neel Jones Shah is currently serving as EVP, Global Key Accounts and Chief Customer Officer at Flexport. Additionally, he holds the position of Senior Advisor at The Boston Consulting Group and President at JS Aviation Consulting, Inc. His work is primarily based in the Greater Chicago Area.
Title
As EVP, Global Key Accounts and Chief Customer Officer at Flexport, Neel Jones Shah focuses on managing key global accounts and ensuring customer satisfaction. He has a significant role in shaping and executing the company's customer strategy.
Education and Expertise
Neel Jones Shah obtained a Master of Business Administration (M.B.A.) in Finance and Organizational Effectiveness from Columbia Business School, where he studied from 1996 to 1998. Prior to that, he earned a Bachelor of Arts (B.A.) in Economics from Swarthmore College, completing his degree from 1987 to 1991. His education has equipped him with extensive expertise in digitization and revenue optimization within the logistics industry.
Background
Neel Jones Shah's career spans across several major companies. He served as Executive Vice President and Global Head of Airfreight at Flexport from 2017 to 2023. He also worked at Amerijet International as a Board Member from 2016 to 2023. Prior to these roles, he was SVP and Chief Cargo Officer at Delta Air Lines from 2010 to 2012, and Vice President, Cargo from 2008 to 2010. Earlier in his career, he was VP of Sales and Marketing at United Airlines from 1999 to 2007.
Achievements
Neel Jones Shah is recognized as a leader in the global logistics industry. He serves on the Board of Directors for Global K9 Protection Group and AirBlox, reflecting his commitment and influence in the field. His career is marked by extensive work in commercial strategy, business planning, and customer relationship management.