Neil Li
About Neil Li
Neil Li is a Client Solution Manager at Flexport in Shanghai, with over a decade of experience in sales and account management, particularly in the hospitality and logistics industries.
Current Role at Flexport
Neil Li is currently employed as a Client Solution Manager at Flexport in Shanghai, China. In this role, he applies his expertise in Global Forwarding and Key Account Management to provide tailored solutions for clients. His position involves managing client expectations, negotiating contracts, and utilizing his strong background in the hospitality industry to enhance customer satisfaction.
Previous Experience at DHL
Before joining Flexport, Neil Li worked at DHL in various capacities over a span of seven years. From 2015 to 2021, he was a Field Sales - Account Manager in Shanghai, where he was responsible for managing client accounts and driving sales. Prior to that, he served as Control Tower for GM AP - Executive from 2014 to 2015, also in Shanghai, focusing on operational control and customer service.
Early Career in the Hospitality Industry
Neil Li has a strong background in the hospitality industry. He worked as a Marketing & Sales - Sales Coordinator at The Kerry Hotels for 10 months from 2013 to 2014 in Shanghai. This role involved coordinating sales activities and marketing initiatives to drive hotel bookings and customer engagement.
Educational Background
Neil Li graduated from Shanghai Maritime University, where he studied International Shipping Business Management from 2007 to 2010. This academic experience provided him with a solid foundation in shipping and logistics, which he later translated into his professional roles in sales and account management.
Skills and Expertise
Neil Li is skilled in Microsoft Word and negotiation, essential tools for his roles in sales and account management. He has expertise in Global Forwarding and Key Account Management, developed over a decade of experience in various sales and customer service positions. His career trajectory shows a consistent focus on improving client relations and optimizing service delivery.