Suen Mandy
About Suen Mandy
Suen Mandy is a Trade Lane Manager at Flexport in Hong Kong SAR, with extensive experience in the leisure, travel, and tourism industry, particularly in pricing and revenue analysis.
Trade Lane Manager at Flexport
Suen Mandy currently holds the position of Trade Lane Manager at Flexport in Hong Kong SAR. She has been part of Flexport since April 2018. Her role entails managing trade lanes and ensuring efficient operations within her area of responsibility. Suen's extensive background in hospitality and tourism management, coupled with her skills in data analysis, greatly contributes to her effectiveness in this role.
Assistant Pricing Manager Regional at Cathay Holidays
Before joining Flexport, Suen Mandy worked at Cathay Holidays as an Assistant Pricing Manager Regional. She held this role from 2012 to 2018, bringing six years of experience in pricing and revenue analysis. Her responsibilities included overseeing pricing strategies, conducting revenue analysis, and managing pricing operations in Hong Kong. This role allowed Suen to hone her expertise in financial analysis and strategic decision-making.
Guest Relations Officer at Four Seasons Hotels and Resorts
Suen Mandy began her professional career at Four Seasons Hotels and Resorts, where she worked as a Guest Relations Officer from 2006 to 2012. Over her six years in this role, she developed robust skills in customer service, complaint management, and hospitality operations. Suen’s experience here laid the foundation for her strong operations background and her ability to manage customer relations effectively.
Educational Background in Hospitality and Tourism Management
Suen Mandy holds a Bachelor of Business Administration (BBA) degree in Hospitality and Tourism Management from The Chinese University of Hong Kong. Her formal education provided her with a comprehensive understanding of hospitality management principles, supplemented by practical skills in tourism management. This educational background has been instrumental in her various professional roles, particularly in the realms of hospitality and travel sectors.
Experience in Leisure, Travel, and Tourism Industry
With extensive experience in the leisure, travel, and tourism industry, Suen Mandy has demonstrated proficiency in multiple key areas. Her career trajectory includes significant roles at Cathay Holidays and Four Seasons Hotels and Resorts, where she built expertise in customer service, complaint management, and pricing and revenue analysis. Her diverse skill set includes data analysis, hospitality management, and operations, making her a well-rounded professional in her field.