Timmy Duong
About Timmy Duong
Timmy Duong is a Client Solutions Associate, Enterprise at Flexport in San Francisco, California, with a background in customer success and a Bachelor's degree in Communications from UC Davis.
Title
Timmy Duong currently serves as a Client Solutions Associate, Enterprise at Flexport in San Francisco, California, United States. In this role, he is responsible for providing comprehensive solutions to enterprise clients, ensuring their needs are met effectively and efficiently.
Company
Timmy Duong works at Flexport, a leading logistics and supply chain company that specializes in helping clients manage their international shipping and freight. Flexport's enterprise solutions aim to provide streamlined logistics, enhanced supply chain visibility, and data-driven insights.
Previous Positions
Before joining Flexport, Timmy Duong acquired extensive experience in various roles across multiple companies. He worked as a Sales Development Representative at Preqin for six months (2021-2022) in the San Francisco Bay Area. Prior to that, he spent one year (2020-2021) as an Account Manager at Luxer One in Sacramento, California. His other positions include a two-month stint as a Product Consultant at CalMerchant Services (2020), and a nine-month period as an Assistant Manager at Pho King 4 (2019-2020) in Davis, California.
Education and Expertise
Timmy Duong holds a Bachelor of Arts in Communication and Technology Management from the University of California, Davis, where he studied from 2017 to 2020. He also earned an Associate of Arts in Communication from the College of San Mateo (2015-2017). His educational background has provided him with strong skills in Customer Relationship Management (CRM) and communication strategies.
Background in Customer Success
Timmy Duong has a diverse background in the Customer Success industry, having worked in several customer-facing roles. His experience ranges from a Pet Care Associate at Happy Tails Doggie Daycare & Boarding (2017) to a Store Associate at Vans, a VF Company (2015). He also has experience working as a Courtesy Clerk at Safeway (2014) and as a Student Assistant ll - Food Service Worker at UC Davis Student Housing and Dining Services (2018-2019). These varied roles have equipped him with great customer service skills and a deep understanding of client needs and relationship management.