Victoria Angel
About Victoria Angel
Victoria Angel is the Manager of Integration Support Engineering at Flexport in the San Francisco Bay Area, with over a decade of experience in support engineering and a background in mathematics and computer science.
Current Role at Flexport
Victoria Angel is currently serving as the Manager for Integration Support Engineering at Flexport. Based in the San Francisco Bay Area, she oversees the integration support strategy and provides leadership to her team. Her role involves assisting clients with complex integration issues and ensuring seamless technical support for Flexport’s logistics solutions.
Previous Roles at 500friends, a Merkle Company
Victoria Angel held significant roles at 500friends, a Merkle Company, demonstrating progression in responsibilities. She began as a Support Engineer and Technical Account Manager from 2014 to 2016 and later advanced to Senior Manager of Product Support Engineering from 2016 to 2019. During her tenure, Victoria led the support engineering team, managed customer technical issues, and contributed to improving the product support process.
Experience at Lyris and North Plains Systems
Victoria Angel has a robust foundation in technical support, having worked as a Technical Support Engineer at Lyris from 2013 to 2014. She also has extensive experience with North Plains Systems (formerly Xinet, Inc.), where she spent six years as a Software Support Engineer, Technical Trainer, and Technical Writer, roles in which she developed her expertise in Digital Asset Management and customer service.
Educational Background
Victoria Angel has a strong academic background in mathematics and computer science. She earned a Bachelor of Arts in Pure Mathematics from the University of California, Berkeley, from 2004 to 2007. Prior to that, she achieved an Associates degree in Computer Science, Mathematics, and Physics from Cuesta College, attending from 2001 to 2004.
Certifications and Specializations
Victoria Angel is a certified ScrumMaster, with a focus on servant leadership principles. She specializes in the Logistics and Supply Chain industry, and has an in-depth understanding of retail marketing areas such as Loyalty, Email Service, and Digital Asset Management. Her expert problem-solving skills and ability to build strong customer relationships are key aspects of her professional profile.