Ziyuan (Amber) Liu
About Ziyuan (Amber) Liu
Ziyuan (Amber) Liu is a Supply Chain Operations Associate at Flexport with a background in business data analytics and supply chain management.
Current Role at Flexport
Ziyuan (Amber) Liu currently holds the position of Supply Chain Operations Associate at Flexport. In this role, she is responsible for managing various aspects of supply chain operations. She works closely with different stakeholders to ensure efficient flow of goods and services, while also maintaining performance standards and resolving any operational issues. Her work extends to coordinating efforts with client solutions, procurement, and partner teams to enhance the overall supply chain experience for clients.
Previous Experience at Flexport
Before her current role, Liu held two other positions at Flexport. From 2020 to 2021, she served as a Supply Chain Operations Specialist for three months. Prior to that, she worked as a Client Solutions Specialist in Shenzhen, Guangdong, China, from 2019 to 2020. During her tenure as a Client Solutions Specialist, she focused on client relationship management and finding solutions to meet client needs.
Work Experience at 英特尔
In 2019, Ziyuan (Amber) Liu worked as a Customer Business Analyst at 英特尔 in Beijing City, China, for five months. Her responsibilities included analyzing customer data and business processes to improve customer service and operational efficiency. This role allowed her to gain valuable insights into the semiconductor industry and to develop her analytical skills.
Educational Background
Liu holds two Bachelor of Science degrees from Arizona State University - W. P. Carey School of Business. She studied Business Data Analytics from 2015 to 2018 and Supply Chain Management from 2014 to 2018. Additionally, she was an exchange student at Macquarie University in 2015, where she studied Business for 11 months. Her education provided her with a strong foundation in both data analytics and supply chain management.
Leadership and Operational Improvement
Liu has demonstrated leadership skills and a capacity for operational improvement. She led a team of five individuals to maintain performance standards and effectively resolve exceptions for clients and suppliers. She also implemented a special operation procedure aimed at reducing waiting times, which resulted in clearing a backlog of 350 TEU shipments within one month. Her cross-functional collaboration with client solutions, procurement, and partner teams has been instrumental in building a comprehensive understanding of clients' businesses and improving outcomes.