Dalal Alharbi
About Dalal Alharbi
Dalal Alharbi is a Senior Business Development professional at Flextock in Riyadh, Saudi Arabia, with a Bachelor's degree in Management Information Systems from the University of Jeddah. She has a strong background in customer relationship management and has successfully implemented strategies that increased customer satisfaction and revenue.
Work at Flextock
Dalal Alharbi currently serves as a Senior Business Development professional at Flextock, a position she has held since 2023. In this role, she operates on-site in Riyadh, Saudi Arabia. Prior to her current position, she worked as an Account Manager at Flextock for seven months in 2022. During her time at Flextock, she has played a significant role in developing relationships with established customers and implementing strategies that align with the company's vision for profit growth.
Education and Expertise
Dalal Alharbi earned her Bachelor's degree in Management Information Systems from the University of Jeddah, completing her studies from 2016 to 2019. In addition to her undergraduate education, she pursued further education at Udacity, where she obtained a Nanodegree in Business Analytics in 2020. This educational background provides her with a strong foundation in both management and analytical skills, which she applies in her current role.
Achievements in Business Development
In her role at Flextock, Dalal Alharbi has implemented the 'vision2023' program, resulting in a 20% increase in customer satisfaction scores. She introduced innovative strategies such as order confirmation calls, packing, and cash payment options to enhance profitability. Additionally, she successfully closed deals with 20 new clients annually, contributing to a 40% increase in fulfillment revenue. Her focus on enhancing customer feedback mechanisms has also increased customer certainty and satisfaction.
Professional Background
Dalal Alharbi has built a career in business development, focusing on customer relationship management and strategic growth initiatives. Her experience at Flextock has allowed her to develop skills in aligning business strategies with customer needs. Her previous role as an Account Manager provided her with insights into client management and operational efficiency, further enhancing her capabilities in her current position.