Radwa Shaban
About Radwa Shaban
Radwa Shaban is a Business Development Manager with extensive experience in market research and sales strategy implementation. Currently based in Riyadh, Saudi Arabia, she has a proven track record of enhancing company revenue and client retention across various roles in the logistics and delivery sectors.
Current Role at Flextock
Radwa Shaban currently serves as the Business Development Manager at Flextock, a position she has held since 2022 in Riyadh, Saudi Arabia. In this role, she has been instrumental in conducting market research that led to the launch of services with three competitive advantages. Her responsibilities include developing pricing strategies that have successfully increased revenues by 20% while maintaining cost efficiency. Additionally, she has collaborated with cross-functional teams to enhance warehouse efficiency and improve the merchant experience.
Previous Experience in Business Development
Prior to her current position, Radwa Shaban worked in various roles within business development. She was a Business Development Lead at Flextock from 2021 to 2022 and a Senior Business Development Consultant for six months in 2022. Before joining Flextock, she held positions at FwRun as a Key Account Manager and Business Development Specialist, contributing to significant revenue growth and client retention. Her experience also includes working at VOO, a Cairo-based delivery aggregator, where she served as a Business Development Executive and Account Manager.
Educational Background
Radwa Shaban holds a Bachelor's degree in Chemistry from the Faculty of Science at Alazhar University, which she completed from 2014 to 2019. Additionally, she pursued further education at the American University in Cairo (AUC) - School of Continuing Education, where she obtained a Diploma in Business Administration and Management in 2023. She also studied Sales and Marketing at AUC from 2016 to 2017, enhancing her knowledge and skills in business development.
Achievements in Sales and Client Relations
Throughout her career, Radwa Shaban has achieved notable success in sales and client relations. She implemented a comprehensive sales strategy that resulted in a revenue increase from zero to seven digits within a year. Her leadership of a sales team led to consistently overachieving targets by up to 200%. Furthermore, she achieved a merchant retention rate exceeding 95% through the establishment of strong client relationships and a customer feedback initiative that improved customer satisfaction scores.
Logistics and Event Coordination Experience
Radwa Shaban has a background in logistics and event coordination, having worked at أسبوع العلوم العربي as a Logistics Coordinator from 2017 to 2018 and as a Logistics and Events Execution Member from 2015 to 2017. In these roles, she contributed to the planning and execution of events, demonstrating her ability to manage logistics effectively. This experience complements her business development skills, providing her with a well-rounded professional background.