Derek Wilkinson
About Derek Wilkinson
Derek Wilkinson is a Desktop Engineer at FlightAware, with a background in computer science and information technology. He has held various technical roles, including positions at Sears Holdings Corporation and Friendswood Independent School District, and possesses strong networking skills and expertise in multiple operating systems.
Current Role at FlightAware
Derek Wilkinson has been employed as a Desktop Engineer at FlightAware since 2021. In this role, he utilizes his strong networking skills and expertise in managing and troubleshooting various operating systems, including macOS, Windows, and Linux. His position involves ensuring the smooth operation of desktop systems and providing technical support to users within the organization.
Previous Experience in IT Support
Prior to joining FlightAware, Derek Wilkinson worked at Alimak Group USA Inc as an IT Support Technician from 2018 to 2021. His responsibilities included providing technical assistance and support for computer systems and networks. He also held positions at Friendswood Independent School District, where he served as a Computer & Network Specialist and a Computer Technician between 2015 and 2018.
Education and Degrees
Derek Wilkinson has a solid educational background in computer science and information technology. He earned an Associate's Degree in Computer Science from San Jacinto College from 2010 to 2014. He then pursued a Bachelor's Degree in Computer Science at the University of Houston-Clear Lake from 2014 to 2016, followed by a Bachelor of Science in Information Technology from Western Governors University from 2016 to 2019.
Certifications and Skills
Derek Wilkinson holds the CompTIA IT Operations Specialist certification, which validates his skills in IT operations. He possesses strong networking skills, which are essential for his role as a Desktop Engineer. His expertise extends to managing and troubleshooting macOS, Windows, and Linux operating systems, enabling him to address a variety of technical challenges.
Early Career at Sears Holdings Corporation
Derek Wilkinson began his career at Sears Holdings Corporation, where he worked as a Consultative Sales Associate from 2009 to 2012 at Sears Baybrook Mall. He also briefly served as a Cashier in 2009. These early roles provided him with foundational customer service experience before transitioning into the IT field.