Jessica Escobar
About Jessica Escobar
Jessica Escobar serves as the Director of Key Account Management at FlightAware, a position she has held since 2023. With a diverse background in customer support and account management, she has accumulated extensive experience in the aviation industry over her career.
Current Role at FlightAware
Jessica Escobar currently serves as the Director of Key Account Management at FlightAware, a position she has held since 2023. In this role, she is responsible for overseeing key accounts and ensuring client satisfaction. Her extensive experience within the company equips her to manage relationships effectively and drive business growth.
Previous Experience at FlightAware
Jessica Escobar has held multiple positions at FlightAware prior to her current role. She worked as a Support Specialist from 2014 to 2019, providing technical assistance and customer support. She then transitioned to a Support Team Lead & Mentor for five months in 2019, where she guided team members. Following this, she served as a Key Account Manager from 2021 to 2022 and as a Senior Key Account Manager from 2022 to 2023, focusing on managing and developing key client relationships.
Experience at Virgin America
Before joining FlightAware, Jessica Escobar worked at Virgin America as a Guest Services Team Lead from 2012 to 2014. In this role, she managed guest services operations and ensured a high level of customer satisfaction. Her experience in the airline industry provided her with valuable insights into customer relations and service management.
Educational Background
Jessica Escobar studied at Drexel University, where she gained foundational knowledge and skills that have contributed to her career development. Her education has supported her professional journey, particularly in roles that require strong organizational and management capabilities.
Internship Experience
Jessica Escobar completed internships at NISSEKI LIMITED, where she served as an Intern to Maintenance Engineer from 2008 to 2009 and again in 2010 for a total of 16 months. These internships provided her with practical experience in engineering support and maintenance operations, enhancing her technical skills.