Matthew Harris
About Matthew Harris
Matthew Harris is an Operations Analyst at FlightAware, where he has worked since 2020. He has a background in technology and customer support, having previously held positions at Apple and FlightAware.
Work at FlightAware
Matthew Harris has been employed at FlightAware as an Operations Analyst since 2020. In this role, he focuses on managing network growth and spending, while identifying new innovations and enhancing customer relationships. Prior to his current position, he served as a Tier 2 IoT Support Engineer at FlightAware from 2018 to 2020. His responsibilities included providing technical support and ensuring the smooth operation of IoT systems.
Experience at Apple
Before joining FlightAware, Matthew Harris worked at Apple for seven years, from 2011 to 2018, as a Genius/Technician. In this capacity, he provided customer support and technical assistance, gaining valuable experience in system administration and enhancing internal relations within technology environments.
Skills in System Administration and Customer Support
Matthew Harris possesses extensive experience in system administration and customer support. His background includes enhancing internal relations within technology environments, which has contributed to his effectiveness in his current role at FlightAware. His technical skills support his ability to manage complex systems and address customer needs efficiently.
Contributions to FlightAware's ADS-B Products
At FlightAware, Matthew Harris has been involved in coordinating marketing, advertising, product design, and user experience for the company's ADS-B products. His contributions help ensure that these products meet customer expectations and align with market trends.