Pushpa Singh
Senior Dispute Consultant @ Flipkart
About Pushpa Singh
Currently employed at Flipkart.com as Senior Dispute Consultant, representing the company in front of the Sellers and Customers over the call, interacting with them and collecting required information by understanding the pain points for sellers and customers and provide necessary resolution. Handled a team size of 8 full time resources, Mentor and on-board new hires. Reporting to stake holders, work allocation to the team and ensure the given SLAs are met per quality standards. Adept at MS Office 2003-07, Win XP/Vista/7 and MS Excel, MS Outlook, Lucid charts. Capacity to tolerate and work under high pressure environment.