Andrea Alexis James
About Andrea Alexis James
Andrea Alexis James serves as the Senior Technical Enablement Lead at Flipp, where she has worked since 2021. She specializes in developing large-scale programs that improve cross-functional alignment and operational efficiency within the organization.
Work at Flipp
Andrea Alexis James has been serving as the Senior Technical Enablement Lead at Flipp since 2021. In this role, she develops large-scale programs aimed at enhancing internal cross-functional alignment and operational efficiency. She plays a key role in building and executing technical support matrices, focusing on operationalizing repetitive tasks and reducing redundancy within the organization. Additionally, she acts as a Subject Matter Expert (SME) for Flipp's proprietary platform and its implementation process. Her responsibilities also include driving the creation and implementation of partner support frameworks and developing assets and workflows to facilitate mass platform migrations and adoption.
Professional Background
Prior to her current position, Andrea held several roles at Flipp. She worked as a Partner Success Lead from 2017 to 2021 and as a Project Coordinator from 2015 to 2016. Her earlier experience includes working as a Media Planning Assistant at UM WW from 2013 to 2015 and as an Operations Coordinator at WagJag-Torstar Digital from 2011 to 2013. Additionally, she served as a Wind Specialist at WIND Mobile from 2010 to 2011. This diverse background has contributed to her expertise in technical enablement and operational efficiency.
Education and Expertise
Andrea studied at Albert Campbell Collegiate Institute from 2001 to 2005. She then attended York University, where she studied Psychology from 2005 to 2007. Following this, she pursued a Diploma in Creative Advertising at Seneca College of Applied Arts and Technology from 2007 to 2009. In 2018, she completed a Certificate in Web Development at BrainStation. Her educational background supports her roles in technical enablement and operational processes.