Annita Luo
About Annita Luo
Annita Luo is a Continuous Improvement Analyst at Flipp, with a background in management and English literature from Humber College and The University of British Columbia. She has held various roles in event coordination, traveler services, and member development across several organizations in Canada and the United States.
Current Role at Flipp
Annita Luo has been serving as a Continuous Improvement Analyst at Flipp since 2019. In this role, she focuses on enhancing operational efficiency and implementing process improvements. Her work contributes to the overall effectiveness of the organization, ensuring that Flipp continues to meet its strategic goals.
Previous Experience in Event Coordination
Before her current position, Annita worked as an Event Coordinator at The University of British Columbia from 2015 to 2016. During her nine-month tenure, she was responsible for planning and executing various events, which involved coordinating logistics and collaborating with different stakeholders in Vancouver, British Columbia.
Background in Customer Service
Annita has a background in customer service, having worked as a Traveller Services Representative at Canada Border Services Agency from 2014 to 2015. In this role, she assisted travelers and addressed their inquiries in Ottawa, Canada. Additionally, she served as a Sales Associate at Hallmark Cards from 2010 to 2011 in Kansas City, Missouri.
Education and Academic Background
Annita studied at The University of British Columbia, where she earned a Bachelor of Arts degree with a focus on English Literature and Commerce from 2011 to 2015. Prior to this, she attended Humber College for a year, studying Management from 2016 to 2017. Her educational background provides her with a solid foundation for her professional roles.
Early Career Development Roles
In her early career, Annita held several development roles, including Member Development and Training Coordinator at Aiesec UBC in 2014 and Workplace Learning Outreach Assistant at The University of British Columbia from 2013 to 2015. These positions allowed her to gain valuable experience in training and outreach initiatives in Vancouver, British Columbia.