Meghan Mac Rae
About Meghan Mac Rae
Meghan Mac Rae serves as the Manager of Operations at Flipp, where she oversees various projects related to team engagement, training, and forecasting. With a background in communication and sociology from York University, she has developed a strong focus on operational planning and team health.
Current Role at Flipp
Meghan Mac Rae serves as the Manager of Operations at Flipp, a position she has held since 2019. In this role, she is responsible for overseeing the Content Processing team, focusing on planning and execution to ensure quality and accuracy. She builds operational plans for teams, addressing resourcing needs to align with broader Flipp strategies. Meghan is also part of the Operations leadership team, where she contributes to defining and driving operational goals.
Previous Experience at Flipp
Prior to her current role, Meghan Mac Rae worked at Flipp in various capacities. She served as Project Lead from 2017 to 2019 and as Project Coordinator from 2016 to 2017. In these roles, she managed multiple projects, including Team Engagement and Coaches Training. Her experience at Flipp has equipped her with a deep understanding of the company's operational processes and project management.
Education and Expertise
Meghan Mac Rae studied at York University, where she earned a Bachelor of Arts (B.A.) in Communication and a Minor in Sociology from 2010 to 2014. Her educational background provides her with a solid foundation in communication strategies and sociological principles, which she applies to her work in operations and team management. Additionally, she is a certified High Energy Trainer by the Human Performance Institute.
Career Background
Meghan's career includes diverse roles in retail and media. She worked at Sears Canada as a Cashier from 2007 to 2010 and held various positions at Mark's, including Keyholder and Assistant Store Manager, from 2012 to 2015. Additionally, she gained experience in media as a Producer and Host at CHRY 105.5FM Radio Inc. from 2013 to 2014, and as a Social Media Coordinator at the same station in 2013.
Operational Leadership and Team Engagement
In her current role, Meghan Mac Rae focuses on team health by monitoring satisfaction and ensuring effective performance management and growth planning. She drives high-quality execution through the monitoring of key performance indicators (KPIs) and effective issues management. As an Operations subject-matter expert, she provides insights into operational processes and data management on cross-functional teams.