Rachel Lai
About Rachel Lai
Rachel Lai is a Product Manager and Scrum Master at Flipp in Toronto, Ontario, with over six years of experience in product management and agile methodologies. She has previously held roles in project coordination and quality assurance at various companies, including Validus Research Inc. and CIBC.
Work at Flipp
Rachel Lai has been employed at Flipp since 2018. She serves as a Product Manager, a role she has held since 2020. In addition to her responsibilities as a Product Manager, she also functions as a Scrum Master, contributing to agile project management practices. Her tenure at Flipp spans over six years, during which she has been based in Toronto, Ontario, Canada.
Previous Experience
Before joining Flipp, Rachel Lai worked at Validus Research Inc. as an IT Project Coordinator and Technical Writer from 2016 to 2017. She also held a position at CIBC as an IT Project Control Coordinator for a brief period in 2015. Additionally, she worked as a QA Analyst at Rakuten Kobo Inc. for three months in 2016. Earlier in her career, she served as a Dance Instructor at the University of Waterloo in 2014.
Education and Expertise
Rachel Lai studied at the University of Waterloo, where she earned a Bachelor’s Degree in Information Technology Management (BMath). Her academic journey spanned from 2014 to 2019. This educational background has equipped her with the necessary skills and knowledge to excel in her roles within the technology and project management sectors.
Background
Rachel Lai is based in Toronto, Ontario, Canada. Her career trajectory includes a variety of roles in project management, quality assurance, and technical writing. She has accumulated diverse experience in the technology sector, contributing to her current position at Flipp.