Natalie Wong
About Natalie Wong
Natalie Wong is a Senior Operations Manager with extensive experience in operations and revenue management. She has held various roles at Float and Ritual.co, and has a strong educational background in English Literature and Law.
Current Role at Float
Natalie Wong serves as the Senior Operations Manager at Float, a position she has held since 2023. In this role, she provides strategic support and oversees onboarding and implementation processes. Her responsibilities include enhancing operational efficiency and ensuring that client needs are met effectively.
Previous Experience at Ritual.co
Natalie Wong has extensive experience at Ritual.co, where she held multiple roles. She worked as the Business Operations Manager for two months in 2021 and as the Associate Operations Manager from 2020 to 2021 for four months. Additionally, she served as Operations Lead from 2019 to 2020 for one year. Her work focused on improving operational processes and supporting business objectives.
Background in Law and Legal Services
Natalie Wong has a background in law, having studied at York University - Osgoode Hall Law School, where she earned her Doctor of Law (JD) from 2017 to 2020. Prior to this, she worked as a Family Court Legal Worker at Barbra Schlifer Commemorative Clinic for three months in 2017. She also gained experience as a Summer Associate Law Clerk at Tenenbaum & Solomon LLP for one month in 2016.
Education and Expertise
Natalie Wong completed her undergraduate studies at Western University, where she achieved an Honors Specialization in English Language and Literature from 2012 to 2016. Her expertise lies in revenue operations, with a focus on account growth and retention, which she has applied throughout her career in various operational roles.
Professional Experience in Strategic Operations
In addition to her roles at Ritual.co, Natalie Wong worked as a Strategic Operations Manager at Super for five months in 2021. This position involved developing strategies to enhance operational performance. Her diverse experience in operations management has equipped her with the skills necessary to drive efficiency and effectiveness in her current role.