Calvin Rowe
About Calvin Rowe
Calvin Rowe is a Customer Success Team Lead at Flock Freight, where he has worked since 2022. He has extensive experience in customer success and account management across various industries, and he is actively involved in philanthropic efforts focused on youth and education in Chicago.
Current Role at Flock Freight
Calvin Rowe serves as the Customer Success Team Lead for the Small and Medium Business (SMB) segment at Flock Freight. He has held this position since 2022, contributing to the company's customer success initiatives in Chicago, Illinois. In this role, he focuses on enhancing customer satisfaction and ensuring that clients receive optimal service and support.
Previous Experience at Flock Freight
Prior to his current position, Calvin worked as an Account Manager for Mid-Market Customer Success at Flock Freight for three months in 2021. His responsibilities included managing client accounts and fostering relationships to enhance customer engagement and retention.
Professional Background
Calvin has a diverse professional background, having worked in various roles across multiple organizations. He was a Manager of Partner Engagement at SmithBucklin from 2016 to 2018 and served as an Account Manager at C.H. Robinson from 2018 to 2021. His experience includes managing global customer portfolios in sectors such as food and beverage, pharmaceuticals, and retail supply chains.
Educational Qualifications
Calvin Rowe holds a Master’s Degree in Business and Public Administration from Governors State University, which he attended from 2009 to 2013. He also completed his high school education at Marian Catholic High School, where he studied Latin Language and Literature, graduating in 2004.
Community Involvement
Calvin is actively involved in volunteer work, focusing on nonprofits that aim to strengthen youth and education in Chicago. He enjoys applying his skills in project management, solution design, and data analytics to support philanthropic efforts in the community.