Preston Mitchell
About Preston Mitchell
Preston Mitchell is a Carrier Success Manager at Flock Freight, with a background in operations and client success across various companies. He holds a Master of Science in Data Analytics from DePaul University and has been recognized for his exceptional performance in exceeding key performance indicators.
Current Role at Flock Freight
Preston Mitchell serves as the Carrier Success Manager at Flock Freight, a position he has held since 2021. In this role, he focuses on enhancing carrier relationships and ensuring successful collaboration within the freight ecosystem. His responsibilities include developing strategies to improve carrier engagement and satisfaction, as well as implementing processes that streamline operations.
Professional Experience
Prior to his current role, Preston Mitchell accumulated diverse experience in the logistics and operations sectors. He worked at Uber Freight as a Client Success Manager for six months in 2021 and has been a Freight Coordinator at Uber Freight since 2019. His earlier roles include Operations Specialist at McMaster-Carr, Operations Supervisor at DHL, and various positions at Northern Illinois University, where he served as a Residential Advisor and Master Tutor.
Education and Expertise
Preston Mitchell holds a Master of Science in Data Analytics from DePaul University, which he completed from 2019 to 2021. He also earned a Bachelor's degree in Operations Management & Information Systems from Northern Illinois University, studying there from 2012 to 2016. His educational background equips him with analytical skills and knowledge essential for data-driven decision-making in logistics.
Achievements in Performance Metrics
In March 2021, Preston Mitchell was recognized as the MVP for his exceptional performance at Uber Freight. He consistently exceeded key performance indicator (KPI) metrics by approximately 600% above target for a duration of six months. This achievement highlights his ability to drive results and contribute significantly to organizational goals.
Skills in Business Process Automation
Preston Mitchell has actively participated in the development and implementation of critical business processes and tools aimed at enhancing operational efficiency. His work includes automating processes used for tracking sales, forecasting, pipeline management, and performance metrics. He has also created dashboards and reports in Salesforce to identify potential carriers for the platform.