Tyler Brewer
About Tyler Brewer
Tyler Brewer serves as an Enterprise Account Manager II at Flock Freight, where he has worked since 2024. He has a background in customer success and account management, with previous roles at GovX, Crowd Cow, and Convoy Inc.
Work at Flock Freight
Tyler Brewer serves as an Enterprise Account Manager II at Flock Freight, a position he has held since 2024. In this role, he is responsible for overseeing daily freight factory operational execution, managing processes from quote to invoice. He conducts weekly touch points with key decision makers to identify expansion opportunities and proactively upsell services. Additionally, Tyler arranges and hosts quarterly business reviews to maximize wallet share and profitability. His focus includes load board management, coverage execution, escalation management, and timely issue resolution. He ensures successful billing through effective rate management, fuel surcharges, and accessorial agreements.
Previous Work Experience
Before joining Flock Freight, Tyler Brewer accumulated diverse experience in various roles. He worked at Convoy Inc as a Senior Customer Success Manager for four months in 2023, following a year as a Customer Success Manager from 2021 to 2022. Prior to that, he was an Account Manager at Convoy Inc for eight months in 2023. His earlier positions include serving as an Assistant Category Manager and Vendor Operations Associate at Crowd Cow, and as a Digital Merchandising Coordinator at GovX. He also gained experience in customer service and sales at Flexible Assembly Systems Inc. and West Elm.
Education and Expertise
Tyler Brewer earned a Bachelor's Degree in Criminal Justice and Political Science from Washington State University, where he studied from 2011 to 2015. His educational background provides a foundation for his analytical skills and understanding of operational processes in the logistics and freight industry. This expertise is reflected in his current role at Flock Freight, where he applies his knowledge to enhance operational execution and customer engagement strategies.
Career Timeline
Tyler Brewer's career spans several roles in the logistics and customer service sectors. He began his professional journey at West Elm in 2017, followed by a position at Flexible Assembly Systems Inc. in 2018. He transitioned to Crowd Cow in 2020, where he held two roles before moving to Convoy Inc. in 2021. After a series of positions at Convoy, he joined Flock Freight in 2024. His career reflects a steady progression through positions that emphasize customer success, account management, and operational execution.