Adam Rabinowitz

Adam Rabinowitz

Head Of Customer Experience @ Flock Safety

About Adam Rabinowitz

Adam Rabinowitz is the Head of Customer Experience at Flock Safety in Atlanta, Georgia, with a diverse background in operations and strategic management.

Head of Customer Experience at Flock Safety

Adam Rabinowitz currently holds the position of Head of Customer Experience at Flock Safety, headquartered in Atlanta, Georgia. Since starting his role in February 2020, he has led numerous initiatives that significantly contributed to solving upwards of 10 percent of all reported crime in America. His work involves engaging with diverse stakeholders including neighborhoods, businesses, law enforcement, and elected officials to address crime prevention and safety.

Career at Instacart

Adam Rabinowitz had an extensive career at Instacart, where he served in various leadership roles from 2014 to 2020. He first joined as City Manager in Greater Atlanta Area, managing operations from 2014 to 2015. He then advanced to Operations Manager from 2015 to 2016. After a brief tenure at General Motors, he returned to Instacart as Head of Support Operations, a position he held from 2018 to 2020. Throughout his time at Instacart, he played pivotal roles in scaling support operations and optimizing service delivery.

Experience at RoadSync and General Motors

Before joining Flock Safety, Adam served as VP of Business Operations at RoadSync for five months in 2018. His responsibility involved streamlining business processes and improving operational efficiency. Prior to RoadSync, he worked at General Motors as General Manager, Southeast - Maven, from 2016 to 2017, where he oversaw Maven's business initiatives and strategic expansions in the southeastern United States.

Educational Background

Adam Rabinowitz holds a Master of Business Administration (MBA) from the Georgia Institute of Technology, where he focused on Operations Management, Strategic Management, and Entrepreneurship from 2012 to 2014. He also holds a B.S. in Human and Organizational Development with a focus on Corporate Strategy from Vanderbilt University. His academic background has provided him with a robust foundation in strategic business planning and organizational leadership.

Early Career and Consultancy at R1 RCM

Early in his career, Adam Rabinowitz worked as a Revenue Cycle Operations Consultant at R1 RCM in Nashville, Tennessee. During his tenure from 2009 to 2012, he specialized in optimizing revenue cycle operations, enhancing healthcare billing processes, and consulting on financial efficiency strategies for healthcare providers.

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