Emma Jensen
About Emma Jensen
Emma Jensen is a Commercial Enterprise Customer Success Manager at Flock Safety in Indianapolis, Indiana, with extensive experience in customer success, strategic account management, and digital customer experiences.
Current Role at Flock Safety
Emma Jensen is currently working at Flock Safety as a Commercial Enterprise Customer Success Manager in Indianapolis, Indiana, United States. Her role involves leveraging her experience with machine learning applications in public safety to enhance customer experience and satisfaction.
Previous Experience at Terminus
Emma Jensen has held multiple roles at Terminus in Indianapolis, Indiana. She worked as a Manager in Solutions Consulting for 5 months in 2022. Prior to that, she was the Enterprise Customer Success Manager from 2021 to 2022 for 11 months, and she served as Strategic Account Director from 2020 to 2022 for 2 years. These roles involved strategic oversight and customer success management.
Career Development at Sigstr
Before joining Terminus, Emma Jensen was with Sigstr in Indianapolis, Indiana, where she worked for 6 years. She held positions such as Strategic Account Director from 2019 to 2022 and Customer Success Manager-Strategic Accounts & Implementation Manager from 2016 to 2019. These roles allowed her to develop expertise in customer success and strategic account management.
Early Career and Education
Emma Jensen has a diverse early career background. She was a Fellow at Orr Fellowship from 2016 to 2022 and worked at Schneider Electric as Coordinator for the Digital Customer Experience Group from 2014 to 2016. She also held multiple roles at the University of Dayton, including Teaching Assistant, Student Assistant for Media Relations, Student Writer for the Alumni Magazine, and Administrative Assistant for Marketing and Enrollment. She holds a Bachelor of Arts in Communication Management from the University of Dayton, where she also minored in Marketing with a Sales Emphasis.
Educational Background
Emma Jensen earned her Bachelor of Arts in Communication Management from the University of Dayton, where she studied from 2012 to 2016. Her education included a minor in Marketing with a Sales Emphasis. Additionally, she participated in a study abroad program at Maynooth University, enhancing her global perspective.