Mike Matthews
About Mike Matthews
Mike Matthews is a Field Service Manager at Flock Safety and DEX Imaging in the Northeast United States, with over 30 years of experience in the field service industry.
Company
Mike Matthews currently holds the title of Field Service Manager at two companies: Flock Safety and DEX Imaging. Both roles are based in the Northeast United States. His dual employment demonstrates his capability to manage and lead service operations effectively across different organizations.
Title
Mike Matthews is a Field Service Manager, leveraging his extensive industry experience to manage operations and service efficiency. His role demands strong communication skills, technical proficiency, and a customer-focused approach.
Education and Expertise
Mike Matthews studied at West Chester University of Pennsylvania, where he achieved a Bachelor of Arts (B.A.) in History. His educational background has provided him a broad perspective, complementing his technical expertise in office automation technologies and process improvements. He has over 30 years of experience in the field service industry.
Background
Mike Matthews began his career at Graffen Business Systems, Inc., working as a Service Manager for 12 years in Conshohocken, PA. He then joined Flotech, where he spent 15 years in various roles including Field Service Technician, Team Leader, and Director of Service. His tenure at Flotech spans from 2005 to 2020, showcasing his progression and increasing responsibilities within the company.
Achievements
Mike Matthews is known for his skills in identifying and developing process improvements, vendor oversight, and project management. His technical orientation and computer proficiency are key assets in his role. Additionally, his strong communication skills and customer-focused approach have been integral to his sustained success in the field service industry.