Avan Leday
About Avan Leday
Avan Leday is a Service Desk Analyst at FloWorks International, where he has worked since 2018. He has a background in IT support and consulting, with previous roles at Proserv, Axiom Systems, NISC, and GDF SUEZ Energy Resources NA.
Work at FloWorks International
Avan Leday has been employed at FloWorks International since 2016, serving as a Desktop Support Technician. In this role, he provides technical support and troubleshooting for desktop systems. Additionally, he has held the position of Service Desk Analyst at FloWorks International since 2018, where he assists users with IT-related issues and ensures efficient service delivery.
Previous Experience in IT Support
Prior to his current roles, Avan Leday worked at Proserv - Production Technology Services as a Help Desk Representative from 2013 to 2016. He also served as an IT Consultant at Axiom Systems, LLC. for five months in 2016. Earlier in his career, he was a System Administrator Intern/Contractor at NISC from 2011 to 2013 and worked as a Helpdesk Technician Contractor at GDF SUEZ Energy Resources NA for one month in 2013.
Education and Expertise
Avan Leday earned a Bachelor's Degree in Computer and Information Sciences and Support Services from The University of Mary, where he studied from 2007 to 2012. His educational background provides him with a solid foundation in IT principles and practices, enhancing his capabilities in technical support and system administration.
Background in IT
Avan Leday began his career in the IT field as a System Administrator Intern/Contractor at NISC, where he worked for two years. His experience spans various roles in IT support, including help desk and desktop support positions, which have contributed to his comprehensive understanding of user support and system management.