Rebecca Berlanga
About Rebecca Berlanga
Rebecca Berlanga is a Senior Credit and Collections Specialist at FloWorks International, where she has worked since 2021. She has over six years of experience in customer service and client relations, with a focus on financial services and expertise in evaluating credit applications.
Work at FloWorks International
Rebecca Berlanga has been employed at FloWorks International since 2021, serving as a Senior Credit and Collections Specialist. In this role, she is responsible for evaluating credit applications and making credit decisions up to $1 million. Her position involves managing collections processes and ensuring effective credit management within the organization.
Previous Employment Experience
Prior to her role at FloWorks International, Rebecca Berlanga held several positions that contributed to her customer service expertise. She worked as a Bayou Oaks Desk Assistant at the University of Houston from 2015 to 2017, and as a Customer Service Representative at REI from 2011 to 2012. Additionally, she served as a Food Server at Lakeside Country Club for nine months in 2013 to 2014. These roles provided her with a solid foundation in customer service and client relations.
Education and Expertise
Rebecca Berlanga studied at the University of Houston, where she focused on Geology and Earth Science, achieving a degree in Environmental Science from 2012 to 2017. Her educational background complements her professional experience, particularly in financial services, where she has developed expertise in credit evaluation and decision-making.
Bilingual Skills and Client Relations
Rebecca Berlanga possesses bilingual skills, which enhance her effectiveness in customer service and client relations. With six years of experience in customer service, she has specialized in financial services over the last two years, allowing her to effectively communicate and engage with a diverse clientele.