Joel Stalter
About Joel Stalter
Joel Stalter is a Client Success Manager with extensive experience in customer success and project management across multiple companies in the telecommunications sector. He has held various roles at RingCentral, Bandwidth Inc., and Fuze, and has a background in liberal arts and organizational leadership.
Current Role at FluentStream
Joel Stalter serves as a Client Success Manager at FluentStream, a position he has held since 2019. In this role, he focuses on ensuring customer satisfaction and fostering strong relationships with clients. His responsibilities include addressing client needs, providing support, and enhancing the overall customer experience. He operates in the Greater Denver Area.
Previous Experience in Customer Success
Prior to his current role, Joel Stalter accumulated extensive experience in customer success and project management. He worked at RingCentral as a Customer Success Manager from 2014 to 2016 and later as a Professional Services Project Manager from 2016 to 2017. His tenure at Fuze as a Senior Customer Success Manager from 2017 to 2019 further solidified his expertise in managing client relationships and delivering successful outcomes.
Background in Telecommunications
Joel Stalter has a solid background in the telecommunications industry, having worked at Bandwidth Inc. in various roles. He served as a Team Lead for LNP & Feature Services from 2013 to 2014 and as a Data Services Analyst from 2011 to 2013. His experience in these positions contributed to his understanding of technical services and customer needs within the sector.
Educational Qualifications
Joel Stalter holds an Associate of Arts (A.A.) degree in Liberal Arts and Sciences from Hesston College, which he attended from 2005 to 2007. He furthered his education at Purdue University, where he earned a Bachelor of Science (BS) in Organizational Leadership from 2007 to 2010. His educational background supports his professional roles in management and customer success.
Early Career Experience
Before entering the telecommunications field, Joel Stalter gained experience in retail management as an Assistant Store Manager at Ten Thousand Villages from 2010 to 2011. This role provided him with foundational skills in customer service and team leadership, which he has applied throughout his career.