Stacy Pescosolido
About Stacy Pescosolido
Stacy Pescosolido is a Customer Success Manager at FluentStream, where she has worked since 2022. She holds an MBA from Southern New Hampshire University and has extensive experience in content writing, marketing coordination, and project management.
Current Role at FluentStream
Stacy Pescosolido serves as a Customer Success Manager at FluentStream, a position she has held since 2022. In this role, she is based in Shelton, CT, and focuses on enhancing customer satisfaction and engagement. Her responsibilities include supporting the sales team by coordinating trade shows, distributing attendee lists, and contributing to the overall marketing strategy. She also plays a key role in designing and implementing customer-focused initiatives.
Previous Experience in Customer Success and Marketing
Prior to her current role, Stacy worked at I-Engineering, Inc. as an Account/Project Manager from 2013 to 2022. In this position, she managed client relationships and project deliverables. She also held the role of Marketing Coordinator at Inflatable Packaging Inc. from 2009 to 2013, where she was involved in marketing strategies and event coordination. Additionally, she contributed as a Content Writer at Shmoop from 2012 to 2013, focusing on creating educational content.
Educational Background
Stacy Pescosolido has an extensive educational background. She achieved a Master of Business Administration (MBA) from Southern New Hampshire University in 2017. Prior to that, she earned a Master of Arts in Religious Studies from Sacred Heart University, completing her studies in 2015. She also holds a Bachelor of Arts in Communications and Religious Studies from Manhattan College, which she completed in 2009.
Project Management and Technical Writing Skills
Stacy has demonstrated her project management skills by designing a multi-phase project plan aimed at revitalizing an outdated client-access knowledgebase. In her current role, she writes and designs technical guides for software system modules, ensuring that content is accurate through coordination with international teams for verification. Her ability to manage projects and produce technical documentation is a key aspect of her professional skill set.