Helena C.
About Helena C.
Helena C. is a seasoned IT professional currently serving as the Sr. IT Operations & Help Desk Manager for North America at Fluidra. With extensive experience in IT operations management across various industries, she has held leadership roles at notable companies such as OneTrust, Blink Health, and Oscar Insurance.
Current Role at Fluidra
Helena C. serves as the Sr. IT Operations & Help Desk Manager for North America at Fluidra. She has been in this position since 2024 and is based in Atlanta, Georgia. In her current role, she oversees IT operations and help desk services, ensuring efficient support for the organization.
Previous Experience in IT Management
Helena C. has held various senior IT management roles across multiple organizations. She worked at OneTrust as the Senior IT Operations Manager for the Americas & Brazil from 2019 to 2022. Prior to that, she was the Director of IT & Workplace Operations at Blink Health for 9 months in 2018. Her experience also includes positions at Intent Media Inc., Oscar Insurance, and Managed by Q, showcasing her extensive background in IT operations.
Educational Background
Helena C. holds a Master of Science (M.Sc.) in Computer Engineering from Columbia Engineering, where she studied from 2001 to 2004. Additionally, she earned another Master of Science (M.Sc.) in Advanced Studies in Network Technology from Kaplan University, completing her studies from 2009 to 2011. Her educational qualifications support her expertise in IT operations.
Leadership and Consulting Experience
Helena C. has a strong history of leadership in IT, having founded Swoop Technical Services, where she worked as a Professional IT Consultant for 7 years. Her roles have included IT Director at CampusWorks, Inc. and Senior IT Engineer at Oscar Insurance. This diverse experience reflects her capability in managing IT operations and leading teams effectively.
Industry Experience and Skills
Helena C. has extensive experience in IT operations management across various industries, including healthcare, insurance, and media. She has demonstrated her problem-solving skills and leadership capabilities by quickly advancing to senior management positions. Her background includes managing IT systems and workplace operations, which has equipped her with a comprehensive understanding of IT infrastructure.