Aaron Leonard
About Aaron Leonard
Aaron Leonard is a Customer Support Specialist at Fluke Corporation, where he has worked for over six years. He has a diverse background in technical support and client services, with previous roles in Ireland and a strong academic foundation in History from Maynooth University.
Work at Fluke Corporation
Aaron Leonard has been employed at Fluke Corporation since 2018, serving as a Customer Support Specialist. He has contributed to the customer support operations for over five years in Everett, Washington. His role involves addressing customer inquiries and ensuring satisfaction with Fluke's products and services.
Education and Expertise
Aaron Leonard holds a Master of Arts in History from Maynooth University, which he completed in 2014. He also earned a Bachelor of Arts in History from the same institution in 2013. His educational background provides a foundation for his analytical skills, which are essential in customer support and technical roles.
Background in Technical Support
Before joining Fluke Corporation, Aaron Leonard gained experience in various technical support roles. He worked as a Team Lead - Technical Support Engineer at Cpl Solutions from 2016 to 2018. Prior to that, he served as a Client Services Analyst at Moneymate and as a Library and Conservation Assistant at The Honorable Society of King's Inns.
Career Transition to Customer Support
Aaron transitioned from a technical support team lead role in Ireland to a customer support specialist position in the United States. This move reflects his adaptability and commitment to enhancing customer experiences through effective support strategies.