Carla Murakami
About Carla Murakami
Carla Murakami serves as the Head of Customer Total Care for Latin America at Fluke Corporation, a position she has held since 2021. With extensive experience in marketing and customer relations, she has developed a strong background in leading teams and managing product launches across the region.
Work at Fluke Corporation
Carla Murakami has been serving as the Head of Customer Total Care for Latin America at Fluke Corporation since 2021. In this role, she oversees customer service operations and ensures customer satisfaction across the region. Prior to this position, she worked as the Marketing Director for Latin America from 2020 to 2021 and as the Senior Marketing Manager from 2015 to 2020. Her responsibilities included product launches and profit and loss analysis, contributing to the financial health of the business.
Education and Expertise
Carla Murakami has a diverse educational background. She studied at the Fundação Getulio Vargas, earning a Master of Business Administration (MBA) in 2021. Additionally, she completed a postgraduate program in National Sales Management at Universidade Presbiteriana Mackenzie in 2006. Her marketing education includes a course in Digital Marketing Strategies from Northwestern University's Kellogg School of Management, completed in 2019, and a program in Gestão de Marketing at ESPM Escola Superior de Propaganda e Marketing in 2020.
Professional Background
Before joining Fluke Corporation, Carla Murakami held the position of Product Marketing Manager for Latin America at Sony Latin America from 2012 to 2015. She has accumulated extensive experience in marketing and management, having worked in various roles that required strong leadership and strategic planning skills. Her career spans multiple countries in Latin America, where she has led teams and projects, demonstrating her capability in managing diverse work environments.
Achievements in Marketing and Leadership
Carla Murakami has a solid track record in developing marketing strategies, sales objectives, and advertising campaigns. Her experience includes leading product launches and conducting profit and loss analyses to ensure business viability. She possesses strong verbal, written, and presentation skills, which enhance her effectiveness in communication and leadership roles. Her creative thinking and self-motivated approach contribute to her success in various marketing initiatives.
Language Proficiency
Carla Murakami studied English Language and Literature at VEC Vancouver English Centre in Canada, completing her studies in 2008. This experience has equipped her with strong language skills, enabling her to communicate effectively in both English and Portuguese, which is essential for her role in a multinational corporation.