Johanna Brown
About Johanna Brown
Johanna Brown is an Inside Sales and Customer Service Specialist for EMEA at Fluke Corporation, where she has worked since 2019. She has extensive experience in sales, customer service, and marketing across various companies in France and has a strong educational background in foreign trade and management.
Current Role at Fluke Corporation
Johanna Brown has been working at Fluke Corporation as an Inside Sales and Customer Service Specialist for the EMEA region since 2019. In this role, she operates from the Berlin Area, Germany, and manages a portfolio of 25 channel partners autonomously. Her responsibilities include supporting the Regional Sales Manager and EMEA Sales Director by creating offers, managing orders, handling complaints, and addressing general inquiries. This position allows her to leverage her extensive experience in sales and customer service.
Previous Experience in Sales and Marketing
Before joining Fluke Corporation, Johanna Brown held several positions that contributed to her expertise in sales and marketing. She worked as an Export and Marketing Assistant at Socitec SAS from 2013 to 2016. Prior to that, she served as an Administrative Assistant at AT Internet from 2016 to 2019. Earlier in her career, she was an Account Manager at Paris Attitude from 2008 to 2012 and briefly worked as a Showroom Manager at PSA Peugeot Citroën in 2007. These roles provided her with a solid foundation in customer relations and sales strategies.
Educational Background in Foreign Trade and Management
Johanna Brown has a strong educational background in foreign trade and management. She earned a Master’s degree in Foreign Trade from Université Paris - Val-de-Marne (Paris XII), where she studied from 2005 to 2008. Additionally, she obtained a DUT (Postgraduate University Diploma) in Management from Université du Littoral Côte d'Opale, studying there from 2003 to 2005. This academic training has equipped her with the skills necessary for her roles in sales and customer service.
Multilingual Proficiency and International Experience
Johanna Brown grew up in the UK, France, and Germany, which has contributed to her fluency in French, English, and German. This multilingual proficiency enhances her ability to communicate effectively with diverse clients and partners across the EMEA region. Her international upbringing and professional experience in various countries have provided her with a unique perspective on cross-cultural communication and business practices.
Skills in Website Management and Content Creation
In addition to her sales and customer service expertise, Johanna Brown has experience in building and maintaining company websites in multiple languages. She has written the necessary content herself, showcasing her ability to manage digital platforms effectively. This skill set supports her current role by enhancing the online presence of the products and services she represents.