Jose Maria Campos
About Jose Maria Campos
Jose Maria Campos is a Tier 3 Senior Technical Support Engineer at Fluke Networks, where he has worked since 2011. He oversees training for colleagues and collaborates with engineering teams to resolve technical issues.
Work at Fluke Networks
Jose Maria Campos has been employed at Fluke Networks since 2011, serving as a Tier 3 Senior Technical Support Engineer. In this role, he manages the test lab and ensures the implementation of procedures for resolving technical issues. He collaborates closely with the Engineering and Development Departments to investigate and resolve issues for end users and partners. His responsibilities also include overseeing the training needs and resources for colleagues, contributing to their professional development.
Previous Experience in Technical Support
Before joining Fluke Networks, Jose Maria Campos held various positions in technical support. He worked at SonicWALL as a Second Level Support Engineer from 2007 to 2009 and then as a Technical Senior Support Engineer from 2009 to 2010. Prior to that, he was a Certified Sonicwall Security Administrator at Hecc/Sonicwall from 2004 to 2007. His extensive experience in technical support has equipped him with the skills necessary to address complex technical issues.
Education and Training
Jose Maria Campos studied at Cambridge College, where he gained knowledge relevant to his technical career. Additionally, he attended Instituto Sanchez Canton from 1976 to 1980, completing a four-year program. His educational background has contributed to his expertise in technical support and engineering.
Technical Skills and Expertise
With over a decade of experience in technical support roles, Jose Maria Campos possesses a strong skill set in troubleshooting and problem resolution. His work involves collaborating with engineering teams to enhance product performance and user experience. His certification as a Sonicwall Security Administrator further highlights his technical proficiency in network security.