Rafael Leonor
About Rafael Leonor
Rafael Leonor is a Software Product Trainer at Fluke Corporation in Boston, Massachusetts, where he has worked since 2021. He has a diverse background in engineering and training, with previous roles in various companies and a strong educational foundation in electrical engineering and power systems management.
Work at Fluke Corporation
Rafael Leonor has been employed at Fluke Corporation as a Software Product Trainer since 2021. In this role, he provides both remote and on-site training for eMaint software to international clients. He adapts his training approach to accommodate diverse cultural and technical environments. Additionally, he develops customized training content tailored to meet specific client needs, ensuring clarity in technical communication.
Previous Employment History
Prior to his current position, Rafael Leonor held various roles in the energy and technology sectors. He worked as a System Operator at NextEra Energy Resources for 11 months in 2014. He also served as a Branding Consultant from 2014 to 2017. His experience includes a role as a Biometric Enrollment Officer at VFS Global and as a Sales Manager at goTRG. Additionally, he worked as a Protection & Control Engineer at Florida Power & Light and as an Operations Engineer at National Grid.
Education and Expertise
Rafael Leonor holds a Master of Science (M.S.) degree in Power Systems Management from Worcester Polytechnic Institute. He also earned a Bachelor of Science (B.Sc.) degree in Electrical Engineering from the University of Massachusetts Dartmouth. His educational background provides a strong foundation for his expertise in software training and engineering.
Teaching Experience
Rafael Leonor served as an Adjunct Professor in the Management Studies Department at Cambridge College from 2009 to 2012. In this role, he contributed to the academic development of students and shared his knowledge in management principles. He also served as a member of the Board of Trustees at the University of Massachusetts from 2001 to 2002.
Technical Support and Training Development
In his current role, Rafael Leonor offers troubleshooting and configuration support for eMaint software. He ensures that accurate solutions are communicated to end users. His responsibilities also include developing customized training content that addresses the specific needs of clients, enhancing the effectiveness of the training provided.