Richard Brown
About Richard Brown
Richard Brown serves as the EMEA Sales Manager for the Service Solutions Organisation at Fluke Corporation, where he has worked since 2016. He has a background in Business Administration and Management and extensive experience in sales management across various regions.
Work at Fluke Corporation
Richard Brown has been with Fluke Corporation since 2016, initially serving as a Service Account Manager. In 2019, he transitioned to the role of EMEA Sales Manager within the Service Solutions Organisation. His responsibilities include representing both Fluke and Tektronix in the EMEA region, focusing on service contracts and calibration of test equipment. He works at 17025 accredited calibration facilities across several countries in EMEA, ensuring high standards of service and compliance.
Education and Expertise
Richard Brown studied at The Open University, where he earned a Professional Certificate in Management in 2011, focusing on Business Administration and Management. He also holds a Master of Arts in English and History from The University of Dundee, which he obtained from 1994 to 1998. His educational background supports his expertise in sales management and customer service within the technical field.
Background in Sales Management
Before joining Fluke Corporation, Richard Brown worked as an Area Sales Manager at Sulzer Dowding & Mills from 2000 to 2004 in Scotland. He then spent 12 years at Trescal, where he held the position of Area Sales Manager for Scotland, North East, and Northern Ireland from 2004 to 2016. His extensive experience in sales management has equipped him with the skills necessary to coordinate customer approaches and maintain consistent service levels across regional sales areas.
Professional Responsibilities
In his current role as EMEA Sales Manager, Richard Brown is responsible for coordinating the approach to customers across the EMEA region. He ensures that service levels remain consistent across various regional sales areas. His role involves strategic oversight of service contracts and calibration services, which are critical to maintaining customer satisfaction and operational efficiency.