Richard Feng
About Richard Feng
Richard Feng is a Technical Delivery Manager at Fluke Corporation, specializing in Commercial and Marketing Technology. He has extensive experience in CRM solutions and database management, with a background in leading development teams and system migrations.
Work at Fluke Corporation
Richard Feng has been serving as the Technical Delivery Manager for Commercial & Marketing Technology at Fluke Corporation since 2014. In this role, he has led significant projects, including the migration of the Dynamic CRM system from version 2011 to 2016. He manages an offshore CRM development team, overseeing all phases of the Software Development Life Cycle (SDLC). His responsibilities include architecting and implementing internal systems that integrate Microsoft Dynamics CRM with various marketing and sales automation applications.
Previous Employment at Absolute Software
Prior to his role at Fluke Corporation, Richard Feng worked at Absolute Software as the CRM Development Lead from 2010 to 2014. In this position, he focused on developing CRM solutions, utilizing technologies such as SQL Server, SSRS, and SSIS. His experience at Absolute Software contributed to his expertise in CRM development and system integration.
Consulting Experience at CGI
Richard Feng's career includes a two-year tenure at CGI, where he worked as a Consultant from 2008 to 2010. This role provided him with valuable experience in consulting practices and contributed to his technical expertise in CRM and database systems.
Education and Expertise
Richard Feng studied at the British Columbia Institute of Technology, where he earned a Bachelor of Technology (B.Tech) with Honours in Database Systems from 2003 to 2006. His educational background laid the foundation for his expertise in CRM solutions, database performance tuning, and monitoring. He is skilled in developing technical specifications and advising on program costs and requirements.