Roy Rothwell
About Roy Rothwell
Roy Rothwell is a seasoned professional in customer services and project management, currently serving as Manager of Customer Services EMEA at Fluke Corporation since 2018. He has extensive experience across various roles in companies such as Intel Corporation and eMaint Enterprises, and holds degrees from Waterford Institute of Technology and Technological University Dublin.
Current Role at Fluke Corporation
Roy Rothwell serves as the Manager of Customer Services EMEA at Fluke Corporation, a position he has held since 2018. Based in County Dublin, Ireland, he is responsible for overseeing customer service operations across the Europe, Middle East, and Africa regions. In addition to this role, he also holds the title of Director of Customer Success - EMEA at Fluke Reliability, a position he has occupied since 2019. His dual roles demonstrate his commitment to enhancing customer experiences and ensuring service excellence within the organization.
Previous Experience in Technology and Management
Roy Rothwell has extensive experience in technology and project management. He worked at Intel Corporation as a Business Analyst and Project Manager for 12 years, from 1997 to 2009. Prior to that, he was a Consultant and Head of Training at Datastream (now Infor) for six years, from 1989 to 1995. His career also includes roles such as Project Manager at PMI Software Ltd and Modus Media International, as well as Senior Project Manager at Open Sky Data Systems. This diverse background has equipped him with a broad skill set in customer service and project management.
Educational Background
Roy Rothwell has a solid educational foundation in business and technology. He studied at the Institute of Technology, Carlow, where he earned a B.Tech from 1986 to 1988. He furthered his education at Technological University Dublin, achieving a B.Bus from 2005 to 2006. Additionally, he attended Waterford Institute of Technology, contributing to his comprehensive understanding of both technical and business disciplines.
Career Timeline and Key Positions
Roy Rothwell's career spans several decades, with key positions in various organizations. He began his career as a Project Engineer at Measurex in 1988. After that, he held multiple project management roles, including at Rothborn Facilities Management Software, where he served as Managing Director from 2010 to 2012. He also worked as a Senior Consultant at eMaint Enterprises from 2013 to 2018. His career trajectory reflects a consistent focus on project management and customer service across different sectors.