Rudinei Prado
About Rudinei Prado
Rudinei Prado is an Implementation Specialist at Fluke Corporation, where he has worked since 2020. He has a diverse background in quality analysis, production operations, and customer support across various companies in Brazil and Ireland.
Work at Fluke Corporation
Rudinei Prado has been employed at Fluke Corporation since 2020 as an Implementation Specialist. In this role, he proactively manages client accounts throughout the customer lifecycle to enhance the customer experience. He coordinates and delivers product training and configuration sessions tailored to meet customer needs. Additionally, he develops and drives project plans aimed at maximizing customer success during the onboarding process. His responsibilities also include providing both remote and on-site support to ensure successful 'go-live' operations for customers using eMaint software.
Previous Experience in Production and Quality Operations
Before joining Fluke Corporation, Rudinei Prado held several positions in production and quality operations. He worked at Ecil Produtos as a Production Operations Specialist from 2004 to 2006. He then transitioned to MABE do BRASIL, where he served as a Quality Analyst from 2008 to 2011 and later as Engineer Quality Suppliers from 2011 to 2013. His early career included a role as a Retail Sales Associate at Cia. Hering from 1998 to 2004 and an internship in Maintenance Planning at ZF Friedrichshafen in 2007.
Educational Background in Engineering and Data Analytics
Rudinei Prado has a solid educational background in engineering and data analytics. He studied Engineering at UNIP - Universidade Paulista, where he earned a degree in Auto-Mechanical Engineering from 2006 to 2010. He furthered his education by obtaining a QQI Level 8 Higher Diploma in Science in Data Analytics from the National College of Ireland in 2017. Additionally, he studied English Language and Literature at ISI Dublin from 2014 to 2016.
Technical Support and Product Training Experience
Prior to his current role at Fluke Corporation, Rudinei worked as a Technical Support & Product Training Specialist at Fluke from 2018 to 2020. In this capacity, he was responsible for conducting Bootcamps for end users to enhance their understanding and usage of eMaint products. His experience in technical support and product training has equipped him with the skills necessary to effectively assist customers in utilizing various software solutions.