Faith Ayebabogha Fiemeya
About Faith Ayebabogha Fiemeya
Faith Ayebabogha Fiemeya is a Customer Experience Specialist with a diverse background in healthcare, currently working at Zipline in Yenagoa, Nigeria. She holds a Master's degree in Health Systems Management and has experience in marketing healthcare services, laboratory operations, and data analytics.
Work at Zipline
Currently, Faith Ayebabogha Fiemeya serves as a Customer Experience Specialist at Zipline, a role she has held since 2023. She operates on-site in Yenagoa, Bayelsa State, Nigeria. In addition to her position in customer experience, she has also worked as a Fulfilment Operation Professional at Zipline since 2022. Her responsibilities in these roles include ensuring efficient service delivery and enhancing customer satisfaction.
Education and Expertise
Faith studied at the University of Port Harcourt, where she pursued a Master of Science in Health Systems Management from 2023 to 2024. She previously earned a Bachelor of Biomedical Science from Spartan Health Sciences University, completing her studies from 2014 to 2017. Her educational background equips her with a strong foundation in healthcare management and biomedical sciences.
Background in Healthcare
Faith has a diverse background in healthcare, having transitioned through various roles. She began her career as a physician assistant and later took on positions as a data entry clerk and medical transcriptionist. This progression demonstrates her versatility and adaptability within the healthcare sector. Additionally, she gained experience in marketing healthcare services while working at Confix Care Diagnostic Laboratory.
Experience in Healthcare Services Marketing
At Confix Care Diagnostic Laboratory, Faith gained valuable experience in marketing healthcare services, including laboratory services and pharmacy products. She also assisted in laboratory operations and conducted tests, which enhanced her practical understanding of healthcare delivery and patient services.
Data Analytics Skills
Faith developed proficiency in Excel for data analytics as a junior data analyst. This skill set supports her roles in customer experience and fulfillment operations, allowing her to analyze data effectively and contribute to operational improvements within her current positions.