Jaison Machanickal
About Jaison Machanickal
Jaison Machanickal is a Jira Administrator with extensive experience in generating reports to support global teams in customer experience. He has worked for notable companies such as Addteq, Uber, and St. Jude Medical, and holds a Master of Science in Data Analytics.
Work at Fly Zipline
Currently, Jaison Machanickal serves as a Jira Administrator at Zipline, a role he has held since 2023. His responsibilities include managing Jira systems and supporting cross-functional teams in enhancing customer experience. His experience in generating detailed reports aids in guiding these teams effectively.
Previous Experience in Jira Administration
Jaison has a solid background in Jira administration, having previously worked at Addteq from 2020 to 2023 and at Uber from 2017 to 2019. At Addteq, he focused on optimizing Jira usage for project management, while at Uber, he contributed to improving team collaboration through effective Jira configurations.
Education and Expertise
Jaison holds a Master of Science in Data Analytics from National University, where he studied from 2015 to 2017. He also earned a Bachelor of Science in Engineering Technology from California Polytechnic State University-San Luis Obispo, completing his degree in 2013. His education provides a strong foundation for his technical skills in data analysis and software management.
Technical Skills and Tools
Jaison possesses a diverse skill set that includes proficiency in various programming and data analysis tools. His expertise encompasses Python, R, SQL Server, and Tableau, among others. He is also knowledgeable in Atlassian platforms, including Jira, Confluence, and Crowd, as well as third-party plugins like Excellentable and Unstoppable.
Background in Quality Assurance
Before his roles in Jira administration, Jaison worked as a Product Surveillance Coordinator at St. Jude Medical / Abbott Laboratories from 2013 to 2017. In this position, he collaborated closely with Quality Assurance teams to ensure the software quality of new releases, emphasizing the importance of reliable product performance.